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(Guides)

Straight answers, no jargon.

Practical guides for small business owners on websites, getting found on Google and AI, and saving time. Written by Ben from real projects, with real numbers.

Getting found

Why isn’t my website showing up on Google?

The usual reasons a website doesn’t appear on Google, how to check each one in five minutes, and how to fix it.

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Getting found

How to get your website to the top of Google (and recommended by ChatGPT)

What decides who comes first on Google and Google Maps, what to do in order of impact, how long it takes, and how AI assistants choose who to recommend.

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Getting found

How to get more Google reviews (without the awkward ask)

When and how to ask, a message you can copy, what Google’s rules allow, and how to handle a bad review.

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Getting found

How to get your business recommended by ChatGPT

How ChatGPT, Gemini, Copilot and Perplexity choose which businesses to recommend, and the steps that make yours one of them.

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Website care

Why is my website slow? (and how to fix it)

The usual causes of a slow website, how to test yours in a minute, and the fixes that make the biggest difference, with real numbers.

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Cost & planning

Wix vs WordPress vs hiring a web designer: which is right for you?

An honest comparison of building it yourself on Wix or Squarespace, doing WordPress yourself, or hiring a designer, including when Wix is the right answer.

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Cost & planning

What should a small business website include? (checklist)

The pages, details and behind-the-scenes basics every small business website needs, as a checklist you can tick off.

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Online shops

Shopify vs WooCommerce for a UK small business

An honest comparison of the two most popular ways to sell online: costs, control, upkeep, and which suits which kind of shop.

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Automation

5 jobs every small business can automate

Five everyday jobs most small businesses can hand to automation this month, plus what bigger systems can do once those are running.

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Cost & planning

Do I need a website if I have a Facebook page?

What a Facebook or Instagram page can and can’t do for a small business, and when a website starts paying for itself.

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Cost & planning

How long does it take to build a website?

Realistic timelines for small business websites, online shops and redesigns, what slows projects down, and how to keep yours on track.

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Cost & planning

10 questions to ask a web designer before you hire one

The questions that separate a good web designer from an expensive mistake, and the answers you should expect.

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Cost & planning

How much does a website cost in Birmingham?

Real 2026 prices for small business websites, online shops and redesigns, and what changes the cost.

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(Let’s talk)

Rather just ask me?

Tell me what you need. You’ll hear back from me, Ben, not a sales team. Monday to Saturday, 9am to 6pm.